Starting with the April 2023 billing cycle, City utility customers will notice rate increases for sanitary sewer, water, storm drainage, street lights, and recycling (curbside and organics). The new rates will cover increased costs to provide services and maintain and repair municipal utility systems.
Residential utility bills cover three months and are mailed quarterly. Commercial, industrial, and multi-family utility bills are sent monthly. Flyers detailing the 2023 rates will be included in the April, May, and June utility bills.
Payments can be made online, by mail, or in person. Utility customers are also encourage to sign up for EyeOnWater, which shows water usage throughout each billing cycle with consumption graphs. It also provides the opportunity to establish alerts to detect high usage caused by a leaky toilet, sprinkler system, or something similar.
Details about rates, payment options, and EyeOnWater are available on the City website.
If you have questions about the utility increases, contact Finance Director Sue Virnig at 763-593-8010.